Last Updated: October 20, 2026

1. Introduction

BRIJD Beauty is operated by Effortlessly Jade LLC ("BRIJD Beauty," "BRIJD," "we," "us," or "our").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase our products, subscribe to our communications, participate in promotions, or otherwise interact with our business (collectively, the "Services").

Our online store is powered by Shopify, which enables us to provide our products and Services to customers.

By accessing or using our Services, you acknowledge that you have read this Privacy Policy.

2. Personal Information We Collect

Depending on how you interact with BRIJD Beauty, we may collect the following categories of personal information:

Contact Information: Your name, email address, phone number, billing address, shipping address, and other contact information you provide.

Order and Transaction Information: Products purchased, products viewed, shopping cart activity, order history, transaction amounts, returns, exchanges, payment confirmations, and shipping information.

Payment Information: Payment method and transaction details necessary to process purchases. Payments are handled through Shopify and authorized payment providers. We do not generally receive or store complete payment card numbers directly.

Account Information: Account identifiers, saved addresses, preferences, and purchase history associated with your customer account.

Communications: Information you provide when contacting customer support, submitting feedback, participating in promotions, or communicating with us through email or social media.

Device and Usage Information: Your IP address, browser type, device information, operating system, referring websites, pages visited, and interactions with our website.

Marketing Information: Email subscription preferences, interactions with promotional communications, and information relating to marketing campaigns.

We may also receive information from Shopify, payment processors, shipping providers, marketing partners, and other service providers.

We do not intentionally collect sensitive personal information beyond what is reasonably necessary to operate our business.

3. How We Collect Personal Information

We may collect personal information:

• Directly from you: When you make a purchase, create an account, subscribe to communications, contact us, or participate in promotions.

• Automatically: Through your interactions with our website, including cookies and similar technologies.

• From service providers: Including Shopify, payment processors, fulfillment providers, and other businesses supporting our operations.

• From business and marketing partners: Where permitted by applicable law.

4. How We Use Your Personal Information

We may use your personal information to:

Process and Fulfill Orders

Process payments, confirm purchases, prepare and ship products, provide delivery updates, and manage returns or exchanges.

Provide Customer Support

Respond to inquiries, resolve order issues, and communicate with customers.

Improve Our Services

Analyze website performance, understand customer preferences, improve product offerings, and enhance the shopping experience.

Marketing and Advertising

Send product announcements, launch updates, promotional offers, and other marketing communications, subject to applicable consent requirements.

Personalize Your Experience

Recommend products, remember preferences, and provide content or advertisements relevant to your interests.

Maintain Security

Prevent fraud, protect customer accounts, investigate suspicious activity, and maintain the security of our website.

Comply With Legal Obligations

Maintain required business records, respond to lawful requests, resolve disputes, and enforce applicable policies.

We may also use personal information for other purposes disclosed at the time of collection or with your consent where required.

5. Cookies and Tracking Technologies

BRIJD Beauty and our service providers, including Shopify, may use cookies, pixels, and similar technologies to operate our website, understand visitor activity, and improve our Services.

These technologies may help us:

• Maintain shopping cart and checkout functionality.

• Remember customer preferences.

• Analyze website traffic and performance.

• Understand interactions with our products and content.

• Measure the effectiveness of marketing campaigns.

• Support personalized advertising where permitted.

Some advertising and analytics technologies may involve information collected across different websites or services.

You may manage cookies through your browser settings and any privacy controls made available on our website.

Where required by applicable law, we will provide appropriate choices regarding nonessential cookies and tracking technologies.

Disabling certain cookies may affect website functionality.

6. Email and SMS Marketing

If you subscribe to BRIJD Beauty marketing communications, we may send emails about new products, launches, promotions, events, and other brand updates.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails or contacting hello@brijdbeauty.com.

If we offer SMS marketing, we will obtain consent as required by applicable law before sending promotional text messages. Recipients may opt out using the instructions provided in those messages.

Even if you unsubscribe from marketing communications, we may continue sending transactional messages, including order confirmations, shipping updates, and customer service communications.

We may use authorized third-party providers to distribute communications and measure marketing performance.

7. How We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate our business and provide our Services.

These parties may include:

Shopify: Our ecommerce platform provider, which hosts our store and supports transactions, analytics, personalization, and other services.

Payment Processors: Providers responsible for securely processing payments and preventing payment fraud.

Fulfillment and Shipping Providers: Businesses that prepare, ship, deliver, and track customer orders.

Marketing and Advertising Partners: Providers that help distribute promotional communications, evaluate campaigns, and support advertising.

Technology and Analytics Providers: Businesses that support website operations, data analysis, cloud storage, and technical services.

Professional Service Providers: Legal, accounting, insurance, and other advisers assisting with legitimate business operations.

Government and Legal Authorities: Where disclosure is required or permitted by applicable law.

Business Transaction Participants: In connection with a potential merger, acquisition, financing, restructuring, or sale of business assets.

We may also disclose information with your consent or at your direction.

We do not sell customer contact lists for monetary payment. However, certain advertising and data-sharing activities may qualify as a "sale," "sharing," or "targeted advertising" under applicable privacy laws, even where no monetary payment is involved.

Where applicable, customers may opt out of these activities through the privacy controls described below.

8. Shopify and Shopify Network Intelligence

Our online store is hosted by Shopify.

Shopify collects and processes personal information about your access to and use of our Services to operate, support, and improve our store.

BRIJD Beauty has enabled Shopify Network Intelligence, which allows Shopify to use certain information about interactions with our store, other merchants, and Shopify to provide enhanced services.

These services may help us and Shopify:

• Provide more personalized shopping experiences.

• Improve product recommendations.

• Deliver more relevant advertising.

• Understand customer interactions with our website and advertisements.

• Improve the functionality and performance of our Services.

Information about your interactions with our store may be shared with Shopify and authorized third parties, including providers located outside your country of residence.

In certain circumstances, Shopify is independently responsible for processing personal information associated with its enhanced services.

For additional information, please review the Shopify Consumer Privacy Policy.

You may also exercise applicable rights relating to Shopify's processing of your information through the Shopify Privacy Portal.

9. Your Privacy Rights and Choices

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Know and Access: Request information about the personal information we collect, use, and disclose.

Right to Correct: Request correction of inaccurate personal information.

Right to Delete: Request deletion of personal information, subject to applicable legal exceptions.

Right to Data Portability: Request a copy of certain personal information in a portable format.

Right to Opt Out: Opt out of certain activities legally defined as selling, sharing, or processing personal information for targeted advertising.

Right to Limit Certain Uses: Request limitations on the use or disclosure of sensitive personal information where applicable.

Right to Appeal: Appeal a decision regarding a privacy request where applicable law provides that right.

Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discrimination.

These rights are not absolute and may vary depending on applicable law.

To submit a privacy request, contact:

hello@brijdbeauty.com

Please include "Privacy Request" in the subject line.

We may take reasonable steps to verify your identity before processing your request. Authorized agents may submit requests where permitted by applicable law.

We will respond within the time periods required by applicable law.

10. California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law and whether it applies to BRIJD Beauty, these rights may include the ability to request access to, correction of, or deletion of personal information, as well as the right to opt out of certain data-sharing or targeted advertising activities.

Some activities associated with Shopify Network Intelligence and personalized advertising may constitute "sharing" or "targeted advertising" under applicable state privacy laws.

BRIJD Beauty provides a Shopify-powered data-sharing opt-out page for eligible visitors.

To exercise applicable opt-out rights, visit our Data Sharing Opt-Out Page or use the privacy choices link available on our website.

Where applicable, we recognize Global Privacy Control (GPC) signals as requests to opt out of certain data-sharing or targeted advertising activities.

We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising.

We will not unlawfully discriminate against customers for exercising their applicable privacy rights.

You may also contact hello@brijdbeauty.com for assistance.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss.

Our website and payment transactions are supported by Shopify and authorized service providers that maintain security measures appropriate to their services.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

If you believe your account or information has been compromised, please contact hello@brijdbeauty.com.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

• Processing purchases, returns, and customer service requests.

• Maintaining customer accounts.

• Complying with tax, accounting, and legal obligations.

• Preventing fraud and maintaining security.

• Resolving disputes and enforcing agreements.

• Managing marketing preferences and privacy requests.

When personal information is no longer reasonably necessary, we will delete, anonymize, or otherwise handle it in accordance with applicable law.

Certain records may be retained after a deletion request where permitted or required by law.

13. International Processing and Storage

BRIJD Beauty operates in the United States and currently sells products to customers within the United States.

However, Shopify and our authorized service providers may process or store personal information in other countries.

These countries may have data protection laws different from those in your jurisdiction.

Where applicable, we rely on appropriate safeguards and lawful mechanisms for international data transfers.

14. Children's Privacy

Our Services are not directed toward children under 16.

We do not knowingly collect personal information from children under 16 in violation of applicable law.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete that information.

Parents or guardians who believe a child has provided personal information to us may contact hello@brijdbeauty.com.

15. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or services.

These websites and services operate under their own privacy policies.

BRIJD Beauty is not responsible for the privacy practices or security of third-party websites outside our control.

We encourage you to review the privacy policies of any third-party websites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Services, technology, or applicable laws.

When updates are made, we will revise the "Last Updated" date at the beginning of this policy.

Where required by applicable law, we may provide additional notice of material changes.

We encourage customers to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

BRIJD Beauty
Operated by Effortlessly Jade LLC
Los Angeles, California, United States

Email: hello@brijdbeauty.com

For privacy-related requests, please include "Privacy Request" in the subject line.

Terms of Service

Effective Date: October 20, 2026

1. Overview

Welcome to BRIJD Beauty.

This website is operated by Effortlessly Jade LLC, doing business as BRIJD Beauty ("BRIJD Beauty," "BRIJD," "we," "us," or "our").

These Terms of Service ("Terms") govern your access to and use of our website, online store, content, services, and the purchase, receipt, or use of products offered by BRIJD Beauty (collectively, the "Services").

Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to sell our products.

By accessing our website, using our Services, or placing an order, you agree to these Terms and our applicable policies, including our Privacy Policy and Return & Refund Policy.

If you do not agree to these Terms, please do not use our Services.

We reserve the right to update these Terms periodically. Material changes will be communicated as required by applicable law. Updated Terms will apply prospectively from their effective date unless otherwise permitted by law.

2. Eligibility and Customer Accounts

By using our Services, you represent that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian where legally permitted.

You agree to provide accurate, current, and complete information when creating an account or placing an order.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, except where responsibility cannot lawfully be assigned to you.

You agree to notify BRIJD Beauty promptly if you suspect unauthorized access to your account.

We may suspend or restrict accounts where reasonably necessary to address fraud, security concerns, violations of these Terms, or unlawful activity.

3. Products and Product Information

BRIJD Beauty offers cosmetic products, including Match Drops, designed to customize the appearance of complexion products.

We make reasonable efforts to accurately describe our products, including their ingredients, intended uses, shades, sizes, and other characteristics.

However, actual product colors may appear differently depending on screen settings, lighting conditions, photography, and individual skin tone.

We cannot guarantee that the color displayed on your device will exactly match the physical product.

Product availability, packaging, formulations, descriptions, and prices may change from time to time.

Any changes to an order already accepted will be handled in accordance with applicable law and our published policies.

Product descriptions are provided for general informational purposes and do not constitute medical advice.

4. Orders and Order Acceptance

When you place an order through our website, you are submitting an offer to purchase the selected products.

After checkout, you may receive an order confirmation acknowledging receipt of your order.

We reserve the right to decline or cancel an order for legitimate reasons, including:

• Product unavailability.

• Incorrect pricing or product information.

• Suspected fraud or unauthorized payment activity.

• Shipping restrictions.

• Violation of applicable laws or these Terms.

If we cancel an order after payment has been collected, we will issue a refund of the amount paid for the canceled items, including applicable charges, as required by law.

We may contact you using the email address or telephone number provided at checkout if an order requires clarification.

5. Pricing and Payment

All prices displayed on our website are in United States dollars unless otherwise indicated.

Prices are subject to change without notice, but changes will not retroactively affect accepted orders except as permitted by law.

Applicable taxes, shipping charges, and other fees will be displayed during checkout before you complete your purchase.

Payments are processed through Shopify and authorized payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges for your purchase.

We reserve the right to correct pricing errors and, where appropriate, cancel affected orders and issue refunds.

6. Presale and Preorder Purchases

BRIJD Beauty may offer certain products for presale or preorder before they are available for shipment.

Match Drops purchased during our initial presale are scheduled to begin shipping on November 15, 2026.

By placing a presale order, you acknowledge that your purchase will not ship immediately and that payment may be collected at checkout before shipment.

November 15, 2026 is the scheduled shipping start date, not a guaranteed delivery date. Orders may ship in stages as they are processed.

If your order is delayed beyond the applicable shipping timeframe, we will notify you by email using the address provided at checkout.

Any delay notice will explain the revised shipping estimate, if available, and provide cancellation and refund options as required by applicable law.

If you do not consent to a delay where consent is required, or if we cannot fulfill your order within the legally applicable timeframe, we will cancel and refund the affected order as required by law.

To request cancellation of an unshipped presale order, please contact hello@brijdbeauty.com.

Once an order has shipped, our standard Return & Refund Policy applies, without limiting any statutory rights.

Nothing in these Terms limits rights available under applicable laws governing delayed or unfulfilled orders.

7. Shipping and Delivery

BRIJD Beauty currently ships products within the United States only.

Shipping options, estimated delivery times, and applicable charges will be displayed during checkout or described in our Shipping Policy.

Customers are responsible for providing accurate and complete shipping information.

If an incorrect address is provided, please contact us as soon as possible. We will make reasonable efforts to assist with corrections before shipment.

Shipping estimates are not guaranteed delivery dates unless expressly identified as such.

BRIJD Beauty will address lost, damaged, or undelivered shipments in accordance with applicable law and the circumstances of the order.

If your order is lost, damaged, or significantly delayed, please contact hello@brijdbeauty.com so we can investigate and provide an appropriate resolution.

8. Returns, Refunds, and Exchanges

Purchases made through BRIJD Beauty are subject to our published Return & Refund Policy.

We accept eligible return requests within 30 days of delivery.

To qualify for a standard return, products must be unused, unopened, and in their original packaging.

For hygiene and safety reasons, opened or used Match Drops are not eligible for standard returns, refunds, or exchanges due to shade preference, personal preference, or dissatisfaction with the selected color.

Exceptions apply to products that arrive damaged, defective, or incorrect, and where otherwise required by applicable law.

Customers are responsible for standard return shipping costs unless otherwise specified.

For complete instructions and eligibility requirements, please review our Return & Refund Policy.

Nothing in these Terms limits applicable statutory consumer rights.

9. Product Safety and Use

BRIJD Beauty products are cosmetic products intended for external use.

Customers should follow all product instructions, precautions, and ingredient information provided on product packaging or our website.

Before using a product, review its ingredients to identify any known allergies or sensitivities.

Discontinue use if irritation or an adverse reaction occurs. Seek medical advice when appropriate.

BRIJD Beauty products are not intended to diagnose, treat, cure, or prevent any disease unless expressly authorized and labeled for such use.

Information provided on our website is not a substitute for professional medical advice.

Match Drops are cosmetic pigment concentrates. Mixing them with sunscreen or other products labeled with an SPF rating may affect the sunscreen's tested protection. BRIJD Beauty does not guarantee the SPF performance of products after mixing.

Individual results may vary depending on application, other products used, and skin characteristics.

Nothing in this section excludes liability or consumer rights that cannot lawfully be excluded.

10. Promotions, Discounts, and Gifted Products

BRIJD Beauty may offer promotional codes, discounts, bundles, complimentary products, or other promotional opportunities.

Promotions may be subject to additional terms disclosed at the time of the offer.

Unless otherwise stated:

• Promotional codes cannot be redeemed for cash.

• Codes may be limited to one use per customer or order.

• Certain promotions may not be combined.

• Promotional offers may be limited by availability or expiration dates.

• Discounts apply only to eligible products or purchases.

We reserve the right to refuse promotional redemptions involving fraud, unauthorized use, or violations of disclosed promotional terms.

Products received free of charge are not eligible for cash refunds, although remedies may be available for defective or incorrect products as required by law.

11. Intellectual Property

All content on the BRIJD Beauty website, including trademarks, logos, brand names, product names, photographs, videos, graphics, artwork, text, designs, and other materials, is owned by Effortlessly Jade LLC or used with permission from the applicable rights holders.

Such materials may be protected by copyright, trademark, and other intellectual property laws.

The BRIJD Beauty name, BRIJD branding, Match Drops branding, and related designs may not be used for commercial purposes without prior written authorization.

You are granted a limited, nonexclusive, nontransferable, revocable license to access and use our website for lawful personal, noncommercial purposes.

You may not reproduce, distribute, modify, sell, commercially exploit, or create derivative works from our website content without appropriate authorization, except as permitted by law.

Nothing in these Terms transfers ownership of BRIJD Beauty's intellectual property to you.

12. User Reviews, Feedback, and Submitted Content

Customers may submit reviews, comments, photographs, testimonials, suggestions, or other content through our website or directly to BRIJD Beauty.

You retain ownership of content you create.

By voluntarily submitting content to BRIJD Beauty for publication or use, you grant us a nonexclusive, worldwide, royalty-free license to reproduce, display, distribute, and use that content for purposes reasonably associated with the submission, including displaying customer reviews and feedback on our website.

We will obtain any additional permission required by applicable law before using an individual's name, image, likeness, or testimonial in advertising.

Merely tagging BRIJD Beauty on social media does not automatically grant us unrestricted commercial rights to your content.

You represent that content you submit does not knowingly infringe the rights of others or violate applicable law.

We may moderate or remove content that is fraudulent, unlawful, abusive, misleading, or otherwise violates these Terms, subject to applicable law.

13. Prohibited Uses

You agree not to use our website or Services to:

• Violate applicable laws or regulations.

• Engage in fraudulent transactions or payment activity.

• Attempt unauthorized access to accounts, servers, or systems.

• Introduce malicious software, viruses, or harmful code.

• Interfere with the operation or security of our website.

• Misrepresent your identity or impersonate another person.

• Infringe the intellectual property or privacy rights of others.

• Collect customer information without authorization.

• Use automated systems to disrupt or misuse our Services.

We may take reasonable steps to prevent or address prohibited activity, including restricting access where appropriate.

14. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment services, or social media platforms.

These services may be governed by their own terms and privacy policies.

BRIJD Beauty does not control third-party websites and is not responsible for their independent content, policies, or practices.

Your use of third-party services is subject to the terms applicable to those services.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information, including information processed through Shopify and authorized service providers.

Please review our Privacy Policy to understand your rights and choices regarding personal information.

16. Website Availability and Disclaimer of Warranties

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, our website may occasionally experience interruptions, technical errors, maintenance periods, or inaccuracies.

To the fullest extent permitted by applicable law, the website and its informational content are provided on an "as available" basis.

We do not guarantee that access to our website will be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes or limits warranties, guarantees, or remedies that cannot lawfully be excluded, including applicable rights concerning defective products.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Effortlessly Jade LLC, doing business as BRIJD Beauty, and its officers, members, employees, and authorized representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or Services where such limitations are legally permitted.

For claims arising solely from website access or use, our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, personal injury, defective products, or any other liability that cannot lawfully be excluded or limited.

Nothing in these Terms restricts remedies or consumer protection rights available under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Effortlessly Jade LLC and its authorized representatives against third-party claims, liabilities, damages, and reasonable expenses arising from your unlawful use of our website, your infringement of another party's rights, or your material violation of these Terms.

This provision does not require you to indemnify BRIJD Beauty for its own negligence, misconduct, product defects, or violations of applicable law.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

If a dispute arises concerning your purchase or use of our Services, we encourage you to contact us first at hello@brijdbeauty.com so we can attempt to resolve the matter informally.

If a dispute cannot be resolved informally, it may be brought before a court with appropriate jurisdiction, subject to applicable law.

Nothing in these Terms prevents customers from exercising rights or pursuing remedies available under applicable consumer protection laws.

These Terms do not require mandatory arbitration or waive the right to participate in a class action.

20. California Consumer Notice

California residents may have additional rights under applicable consumer protection laws.

For questions or complaints regarding BRIJD Beauty's Services, please contact:

BRIJD Beauty
Operated by Effortlessly Jade LLC
Los Angeles, California, United States
Email: hello@brijdbeauty.com

California residents may also contact the California Department of Consumer Affairs, Division of Consumer Services, Complaint Assistance Unit:

1625 North Market Boulevard
Sacramento, CA 95834
Telephone: (800) 952-5210 or (916) 445-1254

21. Changes to These Terms

We reserve the right to revise these Terms to reflect changes in our business operations, products, website functionality, or applicable laws.

The effective date at the top of this document indicates when these Terms were last updated.

Where required by applicable law, we will provide notice of material changes.

Changes will not retroactively eliminate rights associated with completed purchases.

Continued use of our Services after updated Terms become effective may constitute acceptance where permitted by applicable law.

22. General Provisions

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Our failure to enforce a provision does not constitute a waiver of our right to enforce it later.

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any applicable promotional terms, constitute the agreement governing your use of our Services.

In the event of a conflict, mandatory consumer protection laws will control.

Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship between you and BRIJD Beauty.

23. Contact Information

For questions regarding these Terms of Service, orders, products, or other customer service matters, please contact:

BRIJD Beauty
Operated by Effortlessly Jade LLC
Los Angeles, California, United States

Email: hello@brijdbeauty.com

Website: https://brijdbeauty.com

Shipping Policy

Last Updated: October 20, 2026

At BRIJD Beauty, we're excited to get your Match Drops into your hands! Please review our shipping policy for information about order processing, presale shipments, delivery, and shipping-related questions.

1. Shipping Locations

BRIJD Beauty currently ships within the United States only.

We do not offer international shipping at this time.

Orders must be placed with a valid shipping address within a destination supported by our checkout.

2. Presale Orders

Match Drops purchased during our initial presale are scheduled to begin shipping on November 15, 2026.

Please note that November 15, 2026, is our scheduled shipping start date, not a guaranteed delivery date.

Orders may ship in stages as they are processed and prepared for fulfillment.

Payment for presale orders is collected at checkout, even though the products will ship at a later date.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

If your order is delayed beyond the applicable shipping timeframe, we will notify you by email using the address provided at checkout.

Delay notifications will include an updated shipping estimate, if available, and information about cancellation and refund options as required by applicable law.

If you do not agree to an applicable shipping delay, you may request cancellation and a refund in accordance with your legal rights.

3. Order Processing

Once products become available for fulfillment, orders are processed in the order determined by our fulfillment operations.

Processing time refers to the period required to prepare, package, and transfer an order to the shipping carrier.

Processing times may vary based on order volume, product availability, holidays, and operational circumstances.

Orders are not generally processed on weekends or major U.S. holidays.

You will receive an email notification when your order has shipped.

4. Shipping Rates and Delivery Estimates

Available shipping methods and applicable shipping charges will be displayed at checkout before your purchase is completed.

Delivery estimates depend on the shipping destination, selected shipping method, carrier operations, and other factors.

Estimated delivery times begin after an order has shipped, not when a presale order is placed.

Delivery estimates are not guaranteed unless expressly identified as guaranteed delivery dates.

BRIJD Beauty reserves the right to modify shipping options and rates for future orders. Any applicable charges will be disclosed before checkout.

5. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information when available.

Please allow time for the shipping carrier to update tracking information after receiving your package.

If you have not received a shipping confirmation or are experiencing issues with your tracking information, please contact hello@brijdbeauty.com with your order number.

6. Shipping Delays

While we make every reasonable effort to ship orders within the communicated timeframe, delays may occur due to manufacturing, fulfillment, carrier disruptions, severe weather, holidays, or other circumstances.

If we cannot ship your order within the promised timeframe, we will notify you by email and provide any revised shipping estimate and cancellation or refund options required by applicable law.

Where your consent to a delay is required, we will request it. If you decline the delay, or if a refund is otherwise required, we will issue the applicable refund.

We will not treat a lack of response as consent where affirmative consent is required by law.

For shipping questions or cancellation requests involving unshipped orders, please contact hello@brijdbeauty.com.

7. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact hello@brijdbeauty.com as soon as possible.

We will make reasonable efforts to update your address before your order ships, but address changes cannot be guaranteed once an order has entered fulfillment or been transferred to the carrier.

If a package is returned due to an incorrect or incomplete address provided at checkout, we will contact you to discuss available reshipment or refund options.

Additional shipping charges may apply to customer-requested reshipments, where permitted by law.

8. Lost, Damaged, or Missing Packages

If your package arrives damaged, contains an incorrect product, or does not arrive as expected, please contact us at hello@brijdbeauty.com.

Include your order number, a description of the issue, and photographs if available.

We will review the circumstances, coordinate with the shipping carrier or fulfillment provider where appropriate, and provide an appropriate resolution.

Depending on the circumstances, this may include a replacement, reshipment, or refund.

If tracking indicates that a package was delivered but you cannot locate it, please contact us so we can investigate.

Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.

9. Order Cancellations

If you would like to cancel an order before it ships, please email hello@brijdbeauty.com with your order number.

We will review your request based on the order's fulfillment status.

Once an order has shipped, our standard Return & Refund Policy generally applies.

Customers retain any cancellation or refund rights provided by applicable law, including rights associated with delayed or unfulfilled orders.

10. Returns and Exchanges

For information regarding eligible returns, exchanges, and refunds, please review our Return & Refund Policy.

Standard returns must be requested within 30 days of delivery.

Products must be unused, unopened, and in their original packaging to qualify for a standard return.

Opened or used Match Drops are not eligible for standard returns or exchanges due to shade preference or personal dissatisfaction.

Exceptions apply to damaged, defective, or incorrect products and where otherwise required by applicable law.

11. Contact Us

For shipping questions, tracking assistance, delayed orders, or delivery concerns, please contact:

BRIJD Beauty
Operated by Effortlessly Jade LLC
Los Angeles, California, United States

Email: hello@brijdbeauty.com

Please include your order number so we can assist you as quickly as possible.

Last Updated: October 20, 2026

At BRIJD Beauty, we want you to love your Match Drops. If something isn't quite right with your order, we're here to help.

Please review our return and refund policy below before making a purchase.

Returns

We accept eligible return requests within 30 days of receiving your order.

To request a return, please email hello@brijdbeauty.com with your order number and the reason for your request.

To qualify for a standard return, products must be:

• Unused and unopened.

• In their original packaging.

• In the same condition in which they were received.

• Returned within the approved return period.

For hygiene and safety reasons, opened or used Match Drops are not eligible for standard returns, refunds, or exchanges. This includes products opened or used for shade testing, personal preference, or dissatisfaction with the selected shade.

Exceptions apply to products that arrive damaged, defective, or incorrect, and where otherwise required by applicable law.

Please do not send products back without contacting us first. Unauthorized returns may not be accepted.

Once your return is approved, we will provide instructions and the appropriate return shipping address.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact us at hello@brijdbeauty.com as soon as possible, preferably within 7 days of delivery.

Please include:

• Your order number.

• A description of the issue.

• Photographs of the product and packaging, if available.

We will review your request and provide an appropriate resolution, which may include a replacement, exchange, or refund.

BRIJD Beauty will cover reasonable return shipping costs when a return is required due to our error or a defective product.

The requested 7-day notification period does not limit any rights or remedies available under applicable law.

Refunds

Once we receive and inspect an eligible returned product, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method, generally within 10 business days of approval.

Please allow additional time for your bank or payment provider to process and post the refund.

For standard returns:

• Original shipping charges are nonrefundable unless otherwise required by law.

• Customers are responsible for return shipping costs.

• We do not charge a restocking fee.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact hello@brijdbeauty.com.

Exchanges

We accept exchange requests for eligible, unopened, and unused products within 30 days of delivery.

If you would like to exchange a product for a different shade, please contact us before returning your item.

Exchanges are subject to product availability.

Customers are responsible for return shipping and any applicable shipping charges for standard shade exchanges.

Opened or used products cannot be exchanged due to shade preference or dissatisfaction with the color.

If you receive a damaged, defective, or incorrect product, we will provide an appropriate resolution at no additional cost where required by applicable law.

Presale Orders

For products purchased during a presale, the 30-day return period begins on the date your order is delivered, not the date your order was placed.

If you would like to cancel a presale order before it ships, please contact hello@brijdbeauty.com as soon as possible.

We will review cancellation requests based on the order's fulfillment status and applicable law.

Once an order has shipped, our standard return policy applies.

Nothing in this policy limits cancellation or refund rights available under applicable law, including applicable requirements concerning delayed shipments.

Promotional, Discounted, and Gifted Products

Products purchased using promotional discounts are eligible for returns only if they meet the standard return requirements outlined above.

Approved refunds for discounted products will reflect the amount actually paid after applicable discounts.

Complimentary products, promotional gifts, and products received free of charge are not eligible for cash refunds.

Products received through gifting or promotional campaigns that arrive damaged, defective, or incorrect may qualify for a replacement or other appropriate resolution.

Return Shipping

Customers are responsible for return shipping costs associated with standard returns and exchanges.

We recommend using a trackable shipping service, as BRIJD Beauty is not responsible for return packages lost or damaged in transit, except where responsibility cannot lawfully be excluded.

Please contact us before shipping any return so we can provide the correct return address and instructions.

For damaged, defective, or incorrect products, we will provide return shipping instructions and cover reasonable return shipping costs when applicable.

Return Restrictions

BRIJD Beauty reserves the right to refuse or limit discretionary returns, exchanges, or refunds where we reasonably determine that a request involves fraud, misuse, or abuse of this policy.

We may also decline standard returns that do not meet the eligibility requirements outlined above.

These restrictions do not limit any rights or remedies provided under applicable consumer protection laws.

Contact Us

For return requests, exchanges, refunds, or questions about your order, please contact:

BRIJD Beauty
Operated by Effortlessly Jade LLC
Los Angeles, California, United States

Email: hello@brijdbeauty.com

Please include your order number and a brief description of your request so our team can assist you as quickly as possible.